FAQs

We deliver plants all across mainland UK using third party hauliers. For those not on the mainland, please call 01252 714552 to discuss specific delivery arrangements.

Delivery charges vary according to your postcode. Simply enter your postcode in the shopping cart to calculate the delivery charge or call us to discuss further. Please note, delivery charges shown are based on a single pallet. If your order cannot fit on a single pallet, an additional charge will be made. Find out about our delivery charges.

When your order has been placed, we will contact you to arrange a convenient date for your delivery that fits in with your planting schedule.

Depending on how busy we are at different times of the year, we can sometimes deliver next day, however usually there is an additional charge for this. Normally most deliveries are within a week, but will always be booked in with you to arrive on a date that is convenient for you.

Yes, plants can be collected free of charge from our nursery just outside Farnham, Surrey. Please call us on 01252 714552 before coming to collect your plants to ensure that we have your order ready, and staff are on hand to help load your vehicle.

Of course. After we have received your order, we will always telephone you to confirm details and discuss convenient delivery dates and we can amend your order then if you need to. We always do our best to be very flexible so normally it is not a problem at all.

Absolutely. If something is marked as out of stock, the best thing is to call us on 01252 714552 and we can let you know when we expect it to be back in stock. We have multiple crops of different sizes that come available throughout the year so we will always have something that will fit the bill for what you are looking for.

If you need to cancel your order before it has been dispatched, you must let us know as soon as possible. Normally we are able to cancel orders for you but if the plants have already been dug from the ground and prepared, then it might be too late to cancel. If in doubt, call us immediately on 01252 714552 and we will see what we can do.

Payment can either be made by debit or credit card (so long as the billing address and delivery address are the same and the card is registered to that address). Alternatively, we can email you a proforma invoice with our bank details on if you would prefer to do a bank transfer to us.

As our plants are living products, we cannot accept returns. In certain circumstances which will need to be agreed prior to the return, potted plants can be returned to us so long as they are returned promptly, however a restocking fee will be charged. The cost of transporting the plants back to us will be charged to the customer.

Yes you can, but really it depends on the overall look you are trying to achieve and how neat you want it to look. Some plants work well mixed together, however others don’t, as one variety may end up being significantly more dominant. If in doubt, telephone us on 01252 714552 and we will happily advise you.

It depends on which variety you choose. We have many fast-growing varieties if you are in a hurry and many slow growing varieties to suit all situations. If you don’t know what you are looking for, then feel free to give us a ring and one of our advisors will be happy to discuss options with you.

Again, this depends on what variety you choose and how tall you want your hedge to be. For larger sizes of hedging most people will opt for a 2ft (60cm spacing) but you can vary this depending on what you are trying to achieve. Give us a call on 01252 714552 and we can discuss your individual circumstances and what would be best for you.

Some varieties need more water than others and much of this will depend on your soil types as to how well it retains water. Generally speaking, in the first spring and summer after planting, you should water your new hedge once a fortnight for 3-4 hours at a time using leaky hose. In exceptionally hot dry weather, you may need to water more frequently than this.

Read our handy guide to planting a hedge for everything you need to know.

Most hedging plants are not that fussy about fertiliser and most general-purpose fertilisers will do the job for your new hedge. We supply Growmore as a good all-rounder which can be applied on the surface of the ground throughout the growing season and Fish, Blood and Bone fertiliser which is best used in the bottom of the holes during planting.

All of our hedging plants are hardy and used to the UK weather so won’t need any specific protection, however they are much more vulnerable in the first couple of years after planting. If there is prolonged cold weather without any thawing then it might be sensible to cover your new hedge in fleece material or any sheeting to keep the worst of the cold off it. Don’t forget to take it off during the daytime though to allow sunshine to get onto the new hedge and warm it up.

There are many schools of thought on what the best will be, but in our opinion, something with small needle like leaves such as Leylandii, Thuja and Yew will be highly effective at absorbing sound, pollution and creating a dense screen.

Most hedges are pet friendly. There are some varieties which are technically poisonous to animals such as Laurel and Yes, however I have yet to hear of an instance of a pet eating a hedge and being made ill. Most pets have far more common sense than you or I and instinctively know what they should and shouldn’t eat - so don’t get too hung up on this.

Read our handy guide which explains the difference between these three popular ways of buying plants.

This will depend on what size you have ordered but don’t forget that the sizes are all measured from the top of the roots. So, if you order a plant that is 100cm high, you can expect the roots to be another 30cm in addition making the plants look much taller when they are out of the ground.

The fastest growing hedge would be Leylandii, which you can expect to grow at around 2-3ft (60-90cm) a year if looked after properly.

For smaller hedges, our bestsellers are Euonymus Green Spire (an excellent alternative to Box, Buxus sempervirens) and Yew (Taxus baccata). View more options here.

If you just want to cover a low fence, then consider using Portuguese Laurel (Prunus lusitanica) or if you don’t need it to be evergreen, you could consider using Beech (Fagus sylvatica) or Hornbeam (Carpinus betulus)

Bare root plants are field grown plants that are dug out of the ground (usually machine lifted) with all the soil shaken off and are only sold in the dormant season from November to March, preferably before the end of January. View Bare Root Hedging.

The main advantage of using bare root hedges is that they are dirt cheap and can be planted in a double row to account for any losses.

Rootballed hedging should only be planted between October and March, although they establish much better in the first year if they are planted before Christmas. View Rootballed Hedging.

Not especially. As they are planted in the colder months of the year, you won’t need to give them much water over the winter as mother nature will take care of that, however you will still need to water them regularly in the spring and summer.

Rootballed hedging plants normally come in a range of sizes from about 3ft (90cm) up to about 8ft (240cm) depending on varieties. Don’t forget that the larger the size, the bigger the rootball, and they can be extremely heavy so make sure there is plenty of help on site to assist with planting.

Topiary hedging is popular for its services both aesthetic and functional purposes, acting as focal points, garden borders, and privacy screens. The foliage is carefully trimmed to create a symmetrical shape, making it ideally placed as a central feature within your outdoor space. View Topiary Hedging.

Pruning can take place as little as once a year, but may be needed more frequently if your topiary tree grows particularly fast and depending on the look you are trying to achieve. Most people will opt to trim their topiary twice or even three times a year to maintain a crisp look to the shape.

Yes they can, however they generally require much more aftercare as their roots cannot establish as well in pots. They will require more regular watering and feeding if left in pots/containers.

Regular trimming is key to keeping the shape that you are going for. Depending on how crisp you want them to look, consider trimming them two or three times a year to keep them looking neat.

Yew (Taxus Baccata) is also known as English Yew or Common Yew, and being native to the UK, it has been a popular choice for topiary for many centuries. Yew is slow growing and dark green and can be slowly trimmed into almost any shape. View Yew Hedging.

It depends on your soil conditions, aspect and what you are trying to achieve. Give us a call on 01252 714552 and we will do our best to advise you on the right plant for your garden.

If you are looking for individual shrubs as features, then consider Hydrangeas, which flower all summer long and come in different varieties.

This depends on what you are trying to achieve so please give us a ring and we will advise you.

Depending on the weather, you may need to water every other week (or possibly more often during drought) using leaky hose.

All plants will do better planted in the ground, but if you are looking for shrubs to go in pots, you consider using Lavender Hidcote.

Depending on the look you want to achieve, a pruning in the winter will normally be sufficient.

All plants have seasons when they look their best and Lavender Hidcote is a popular choice for year round feature, however Hydrangeas are also a good choice but lose all of their leaves in the winter.

We offer a wide variety of different trees, some which offer particularly good spring blossom, autumn colour or even winter trunk colour so give us a call on 01252 714552 and we can talk you through some suitable options for you.

Yes, like any living plant it will need to be watered until it is established to get it looking its best.

Really this depends on which variety of tree you go for and what effect you are trying to achieve. Feel free to call us on 01252 714552 and we will happily advise you on this.

You will have immediate impact after planting, but the ultimate size and height of the tree will depend on how well you look after it and how hard you prune it to keep its crown a nice dense shape. All trees grow over the years and some might take 20 years to reach full maturity but you will have the enjoyment of watching the different stages of growth over the years.

We grow a wide selection of popular varieties, many of which will give good shade in the garden so give us a call on 01252 714552 and we can talk you through options.

Opt for something that isn’t going to grow too tall, such as Pyrus Chanticleer (Flowering Pear), Prunus Accolade (Flowering Cherry) or Malus Evereste (Flowering Crab Apple) as these are all varieties that won’t get too large but all offer excellent spring blossom.

Our best-selling variety is the white stemmed Birch (Betula utilis Jacquemontii) which is a selected variety of birch with a particularly striking, vibrant white barked stem and offers year round feature.

We offer both bare root and rootballed trees dug freshly from our fields. We would always recommend buying them as rootballs as they tend to establish much better than bare rooted ones.

It can seem a little confusing but most of our trees are all a similar height, around 3-4m in height. They are pruned by us during the summer and winter months to encourage bushy dense heads and good crown shape. They are sold by the stem girth and the larger the girth, the more established the tree is. So, buy according to your budget, and if you can afford a larger stem girth, then it will give much more instant impact in your garden immediately after planting.

Yes, always put in a tree stake with your new tree after planting as it will help stabilise it until its roots have got anchored in the ground. If they are not staked, then they can be prone to blowing over in strong winds until its roots are established.